You started working at Gira as a telephonist and made an important career move around six years ago. You were promoted to team leader. What does this mean for you?
GG: It is very important for me that I had this opportunity. Getting such a big opportunity at the age of 55 confirmed my achievements in my former job. Gira gave me sufficient time to grow into this position.
What did this "growing into" phase look like?
GG: At the beginning I took part in intensive training. And I am still attending training courses today. As a manager, I sometimes have to have serious discussions with employees, for example. I get all the help I need for this. But it's also not so easy when you go from being a colleague to being a supervisor.
Gira suggested promotion. Were you directly in favour of this?
GG: I first took a bit of time to think about it, but I quickly made a decision and was proud of this.
What has changed by you becoming team leader?
GG: My field of work has changed a lot. There have been some new additional tasks, for this reason I have less time to work on the switchboard myself. My work is mainly administrative. I am also the interface between Gira and the service provider of the telephone system.